Smart Bird
Feeder

All in-stock items will be dispatched from our warehouse within 24 hours of placing your order.

Nature Cam Pro captures 2K videos and 5MP photos with HDR (High Dynamic Range) for stunning picture quality. Its large sensor ensures excellent low-light performance and sharp close-up focus. Nature Cam Pro offers a variable frame rate of up to 120fps, depending on your choice between the original and Pro camera.

Yes, Birdbuddy connects to your home Wi-Fi and supports the standard 2.4Ghz frequency. It’s designed for long range connectivity to work well in the garden and around the home.

Download the Birdbuddy app from the iOS App Store or Google Play Store and follow the simple in-app guide. It only takes a few minutes and introduces best practices.

Yes, the Birdbuddy app lets you share the experience with friends and family by adding up to ten people to your feeder.

Our app is available in English (US), English (UK), German, French, Dutch, Italian, and Spanish.

Yes, all products are weatherproof. The camera module withstands temperatures ranging from -5°F to 120°F (-20°C to 50°C). It is also detachable, allowing you to easily remove and store it indoors on extreme weather days. We’ll notify you via an in-app notification if the camera approaches these limits so you can store it indoors for safe-keeping.

We offer a 90-day return policy. To return your order, please contact our support team within 90 days of receiving it. Our standard warranty period is 24 months from the date of delivery and applies to all Birdbuddy feeders and their respective add-ons, completely free of charge. This warranty does not cover the Seed Subscription or merchandise items. You can find our full Refund Policy here.

If you’re having any trouble setting up or operating your Birdbuddy, first take a look at our extensive support center for the most common technical challenges. If you require further support or would like to request a refund or exchange, please start a chat with us in the bottom right corner.